Privacy Policy
Adelaide Skip Bin Hire PTY LTD respects your privacy and handles personal information in accordance with applicable Australian privacy laws. This Privacy Policy explains the information we may collect, why it is required and how you can contact us about your information.
Personal Information We Collect
We may collect information that you provide when making an enquiry, requesting a quote, completing a booking, contacting us or using our website.
- Your name
- Phone number and email address
- Delivery address, suburb and postcode
- Requested delivery and pickup dates
- Bin size and waste-category selections
- Placement and property-access information
- Special-item details
- Messages and form submissions
- Payment-related information
- Website usage and technical information where cookies or analytics are used
A privacy policy should explain what information is collected, how it is collected, why it is needed, how it is used or disclosed, and how a person can request access, correction or make a complaint.
How We Collect Information
Information may be collected through our website forms, booking system, telephone calls, emails, payment processes and direct communications with you. We may also receive limited technical information through website cookies, analytics tools or hosting services.
How We Use Your Information
We may use your information to:
- Respond to enquiries
- Confirm service-area availability
- Process and manage bookings
- Arrange delivery and collection
- Confirm waste, placement and access requirements
- Calculate prices and additional charges
- Process or record payments
- Contact you about your service
- Maintain business and transaction records
- Improve our website and customer service
- Meet legal, safety and administrative requirements
Sharing Personal Information
We may disclose personal information to service providers that assist with payment processing, website hosting, communications, technology, administration or service delivery. Information may also be disclosed when required or authorised by law.
Where a third-party payment provider is used, that provider may collect and process payment information under its own privacy terms. Where an external service stores or processes information outside Australia, its location and privacy practices may also apply.
Cookies and Website Analytics
Our website may use cookies or analytics tools to understand website traffic, remember preferences and improve website performance. This information may include your IP address, browser type, device information, pages viewed and referring website.
You can restrict or disable cookies through your browser settings. Some website functions may not operate correctly when cookies are disabled.
Marketing Communications
We may send service information or marketing communications where you have requested them, consented to receive them or where otherwise permitted by law. You may ask us to stop sending marketing communications by contacting us or using an available unsubscribe option.
Information Security and Retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Information is retained only for as long as reasonably required for booking administration, customer service, legal obligations, dispute management and ordinary business records. Information that is no longer required may be securely deleted or de-identified where appropriate.
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. We may need to verify your identity before completing a request.
Privacy Questions and Complaints
Contact us if you have a question or complaint about how your personal information has been handled. We will review the matter and respond within a reasonable period.
Contact Details:
Adelaide Skip Bin Hire PTY LTD
38 Greenhood Crescent, Andrews Farm, SA 5114
Phone: 0478 178 555
Secondary Phone: 0434 634 555
Email: [email protected]
Australian privacy guidance provides individuals with rights relating to access, correction and complaints where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy when our information-handling practices, website services or legal obligations change. The latest version will be published on this page with its updated date.
Last Updated: 22 July 2026